At Footloose Monkey, we strive to provide a smooth and enjoyable experience for all participants in our online kids dance competitions. Please review the following payment and refund policy before making any payments for registration or participation fees:
1.1. All participants are required to pay the registration fee as specified on the competition page to be eligible for participation.
1.2. Registration fees must be paid in full during the sign-up process, and entries will only be considered after the payment is confirmed.
2.1. Non-refundable Fees: Registration fees are generally non-refundable unless stated otherwise below. By submitting your payment, you acknowledge and accept that refunds may not be provided.
2.2. Full Refunds: A full refund will only be granted under the following circumstances:
3.1. If a participant is disqualified from the competition due to violation of the competition’s terms and conditions or for providing false information during registration, no refund will be issued.
3.2. Inappropriate content, rule violations, or failure to adhere to submission guidelines may result in immediate disqualification, with no eligibility for a refund.
4.1. In the event of unforeseen circumstances such as technical issues, system failures, or changes to the competition schedule, Footloose Monkey reserves the right to modify the competition without offering a refund. In such cases, participants will be notified via email.
5.1. Any unauthorized chargebacks filed through the participant's bank or payment provider will result in immediate disqualification from the competition and potential legal action to recover fees and associated costs.
5.2. If you believe a payment error has occurred, please contact our customer service team before initiating a chargeback to allow us to resolve the issue.
If you have any questions regarding this refund policy or need assistance with your payment, please contact us at contact@footloosemonkey.club.